Returns & Exchanges
Lapstone & Hammer accepts returns on unworn, unwashed, and tagged merchandise within 14 days of the delivery date. Please note that high-heat releases and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return.
- 2.Package Your Items
Securely pack the merchandise in its original packaging, ensuring all designer tags and shoe boxes are undamaged.
- 3.Ship the Order
Affix the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves the return, your refund will be processed to the original payment method within 5-7 business days.